legal

terms of use

last updated october 2026 · human made things

1. the licence

beans is provided under Apple’s standard end user licence agreement, which applies to every app from the App Store unless the developer supplies its own. we do not, so that agreement governs your use of beans and you should read it. the sections below add what it does not cover: how the purchases work, and how the web lookup and 3D services behave.

2. what you make is yours

your bag photographs, notes and dial-in history belong to you. we claim no ownership of them. by using the lookup or a 3D render you ask us to send the specific things those features need to the services described in the privacy policy, and that is the only permission you give us. you are responsible for having the right to use a picture you send for a render.

3. what you buy

• the lifetime unlock is a one-time payment that opens beans for good. it is restorable on any device signed in to the same Apple account, from the restore button on the paywall.
• the monthly plan is the other way in: an auto-renewing subscription that opens beans a month at a time (section 4).
• the yearly plan opens beans a year at a time. it is offered once, at a lower price for the first year (section 4).
• the welcome offer is not a discount. for a limited time from the first time you see the paywall (currently 48 hours), the lifetime unlock includes three 3D renders. once the offer ends, the lifetime unlock costs the same and includes none. before version 1.3.1 the offer was a lower price and the unlock came with one render.
• render packs add renders once you own the app. owning the unlock does not by itself leave you a render to spend, except in the welcome offer.

prices are shown in the app, in your currency, before you confirm. payment is taken by Apple through your App Store account.

4. the monthly and yearly plans

both plans are auto-renewing subscriptions that open beans for as long as they run. neither has a free trial.

• the monthly plan (from version 1.4.2) opens beans a month at a time. it includes no 3D render; renders are bought as packs.
• the yearly plan opens beans a year at a time, and each paid year includes one 3D render. from version 1.4.2 it is offered once, when you first close the paywall with a bag on your shelf: the first year at a lower price, then the standard yearly price. the price for each is shown before you confirm. before version 1.4.2 it started with a 7-day free trial.
• renewal. a plan renews automatically at the end of each month or year, at the price then shown by Apple, until you cancel. payment is charged to your Apple Account when you confirm and at each renewal.
• cancelling. cancel at any time in Settings > Apple Account > Subscriptions on your iPhone, at least 24 hours before the current period ends. cancelling stops the next renewal; you keep the plan until the period you have paid for ends.
• switching. moving from the monthly plan to the yearly one takes effect straight away, and Apple credits what is left of your month.
• the lifetime unlock does not cancel a plan. if you buy the lifetime unlock while a plan is running, cancel the plan yourself, or it keeps renewing.
• a price to come back. if your yearly plan has ended, beans may offer you a lower price to start it again. it is offered once.
• refunds are Apple’s, as in section 6. we cannot cancel a plan or refund a month or a year for you.

5. renders

• a render is one 3D model of one bag.
• renders never expire. they are credits you bought, and they stay until you use them.
• a render is spent when a finished model is delivered to your phone, not when you ask. a generation that fails, times out or is abandoned costs nothing.
• “redo 3D” spends a render to try again. you are asked first, and if the new attempt fails the earlier model is gone, which the prompt says. the shelf can always show a bag as its photograph instead.
• a render can succeed and still come out looking wrong. the models are made by a third party’s AI and no two attempts are the same. we cannot promise a particular result, and a redo is another render.
• renders are not money, cannot be transferred or exchanged for cash, and are tied to the identifier your phone keeps in its Keychain. a phone set up as new, rather than restored from a backup or transferred, starts with none of them, and we cannot move them across.

6. refunds

we cannot issue refunds. Apple handles all billing, and refunds are requested at reportaproblem.apple.com. if a purchase did not deliver what it said it would, tell us at help@humanmadethings.co.uk too, and we will put right anything that is ours to put right. your rights under consumer law are not affected by these terms.

7. the lookup and the AI

the details the web lookup fills in are found by a language model reading public web pages. they can be wrong, out of date or about a different coffee from the same roaster. the bag in your hand is the authority: check what the form says before you rely on it, and never on a lookup for an allergy, health or caffeine decision.

both the lookup and 3D renders depend on services we do not run. they can be slow, unavailable or changed without notice, and beans keeps working without them.

8. acceptable use

do not reverse engineer the app, run beans on a modified device to get around its checks, or use our server for anything but beans’ own requests. our server answers only to a genuine copy of the app on a genuine iPhone, and may refuse a device that is abusing it.

9. no warranty, and what we are liable for

beans is provided as it is, without warranties of any kind. we do our best to keep it working and your data intact, but we cannot guarantee it will be uninterrupted or error-free.

your bags and shots live on your phone. a lost, wiped or broken phone takes them with it unless a backup has them, and we have no copy to restore from.

to the extent the law allows, our liability is limited to the amount you have paid us in the twelve months before the claim. nothing here limits liability that cannot lawfully be limited.

10. changes and contact

we may update these terms as the app changes; the date at the top says when. they are governed by the law of England and Wales.

questions: help@humanmadethings.co.uk